Last Updated August 2018
ACCEPTANCE OF TERMS
THE INFORMATION WE COLLECT
In the course of operating the website and/or interacting with you, we will collect (and/or receive) the following types of information:
When you sign up to receive a newsletter, respond to a survey, or purchase any product, you may be required to provide us with personal information about yourself, such as your name, address, email address, and phone number. We do not collect any personal information from visitors when they use the website unless they provide such information voluntarily, such as sending us an email or signing up for a newsletter. All information we collect and/or receive under this section is collectively called “Personal Information.”
When you place an order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.”
In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
From You. Additional information about yourself that you voluntarily provide to us (e.g., via a survey), such as household income range, gender, product and service preferences, and other information that does not identify you personally.
From Your Activity. Information that we automatically collect when you use the website, including, without limitation:
Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the website. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Website may not function properly.
From Other Sources. We also may collect or receive information from third parties, such as Facebook and/or other third-party social media sites.
INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY ADVERTISING COMPANIES
If you have registered for the website, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by following the instructions found on the website. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Homeluxe Interiors marketing email.
Customers cannot opt out of receiving transactional emails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, Order fulfilment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
In an ongoing effort to better understand our visitors, customers, and our products and services, we may analyse the Order Information and Other Information in aggregate form in order to operate, maintain, manage, and improve the website and/or our products and services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Homeluxe Interiors or others.
INFORMATION YOU SHARE
Please keep in mind that whenever you voluntarily make your Personal Information available to third parties — for example on message boards; through email; or in comment or chat areas — that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorised third-party use of such information.
HOW WE PROTECT THE INFORMATION
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the internet. In particular, e-mail sent to or from the website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
HOW TO CONTACT US