PRIVACY
Last Updated August 2018
We at Homeluxe Interiors Ltd have created this Privacy Policy because we know that you care about how information you provide to us is used and shared. This Privacy Policy applies to our information collection and use practices: (i) online when you visit our website or social media sites; and (ii) offline when you provide information to us.
ACCEPTANCE OF TERMS
By visiting our website, you are agreeing to the terms of this Privacy Policy and the accompanying Terms + Conditions, both of which govern your use of the website. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.
THE INFORMATION WE COLLECT
In the course of operating the website and/or interacting with you, we will collect (and/or receive) the following types of information:
When you sign up to receive a newsletter, respond to a survey, or purchase any product, you may be required to provide us with personal information about yourself, such as your name, address, email address, and phone number. We do not collect any personal information from visitors when they use the website unless they provide such information voluntarily, such as sending us an email or signing up for a newsletter. All information we collect and/or receive under this section is collectively called “Personal Information.”
ORDER INFORMATION
When you place an order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.”
BILLING INFORMATION
When you wish to purchase a product, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Although we will have access to the Billing Information, it will also be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.
OTHER INFORMATION
In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
From You. Additional information about yourself that you voluntarily provide to us (e.g., via a survey), such as household income range, gender, product and service preferences, and other information that does not identify you personally.
From Your Activity. Information that we automatically collect when you use the website, including, without limitation:
Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the website. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Website may not function properly.
Third-Party Analytics. We use third-party analytics services (such as Google Analytics) to evaluate your use of the website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to the website and mobile and internet usage. These third parties use cookies and other technologies to help analyse and provide us the data. By accessing and using the website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.
From Other Sources. We also may collect or receive information from third parties, such as Facebook and/or other third-party social media sites.
INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY ADVERTISING COMPANIES
We may share Other Information about your activity on the website with third parties for the purpose of tailoring, analysing, managing, reporting, and optimizing advertising you see on the website and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognise a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.
If you have registered for the website, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by following the instructions found on the website. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Homeluxe Interiors marketing email.
Customers cannot opt out of receiving transactional emails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, Order fulfilment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
In an ongoing effort to better understand our visitors, customers, and our products and services, we may analyse the Order Information and Other Information in aggregate form in order to operate, maintain, manage, and improve the website and/or our products and services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Homeluxe Interiors or others.
INFORMATION YOU SHARE
Please keep in mind that whenever you voluntarily make your Personal Information available to third parties — for example on message boards; through email; or in comment or chat areas — that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorised third-party use of such information.
HOW WE PROTECT THE INFORMATION
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the internet. In particular, e-mail sent to or from the website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
EXTERNAL WEBSITES
The website may contain links to third-party websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party website. You should check the applicable third-party privacy policy and terms of use when visiting any other website.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing the website and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
HOW TO CONTACT US
If you have questions about this Privacy Policy, please contact us via email at hello@homeluxeinteriors.co.nz with “Privacy Policy” in the subject line.